Category Archives: games

Amazon: Terrors of the Gamified Workplace

You probably heard about the New York Times exposé on work practices at Amazon, where a constant chatter of metrics monitor employees. Yes, this is gamification in practice.

Many horror stories about a complete disrespect for the life part of the work/life equation.

But there also is a simple design problem inside: The Anytime Feedback Tool apparently allows employees to comment on the performance of colleagues without their own identities being revealed to the target of the comment. Combine this with stack ranking, where every group has to rate somone in the group as lowest performing, with potential for being let go.

As I discuss in The Art of Failure, we have to ask ourselves what the ideal strategy of an employee is in this situation? The simple answer is that it is likely much easier to back stab a colleague with the Anytime Feedback Tool, thus dropping them in the ranking, than it is to genuinely improve your own performance. It is plain game design: is there a degenerate strategy? Yes, there is. It will be used. Water will find a crack.

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On top of that, Jeff Bezos’ rebuttal is that this “doesn’t describe the Amazon I know or the caring Amazonians I work with every day.”

This more or less proves the article right: When managers or CEOs say that they don’t recognize the negative experience of the employees it means either that:

  • a) the company is organized such that the CEO will never hear about the negative experiences of the employees, or
  • b) the CEO is unwilling to hear about them.

Most likely both, with a) being the results of b)

The danger of metrics, and gamification, is that it insulates you from what is going on because you only receive the data you have chosen to receive. There is no substitute for listening to people.

Tic Tac Toe and Conway’s Game of Life in Javascript

For the Half-Real website (10 years ago!) I made two example programs to support the book’s discussions: an implementation of Conway’s Game of Life and a Tic Tac Toe program that plays perfectly by simply going through all possible game states.

Time passes, and I can no longer count on browsers running the Java applets that I originally wrote the programs in. They never ran on tablets and mobile devices either. And I dislike websites with broken applets.

So I have rewritten them to work in JavaScript. They feel like they always did, except they launch faster – and run on mobile phones and tablet:

PS. Tech notes: I did this using GWT, which compiles Java code to JavaScript. The good news is that GWT really works and consistently converts all Java logic to JavaScript. The more complicated issues concern (as we may expect) that all UI calls are different, and especially that Java is Thread-based, but JavaScript is callback-based, so any program flow that relies on threads (as in my case) has to completely reworked.

Why is Candy Crush addictive?

I have a few quips about that question in this Popular Science article.

The point I was trying to make was that a game like Candy Crush both:

a) has a set of inherent design features that concern how easy it is to learn, time pressure etc..

b) is also a cultural moment, meaning that it is popular in part because being popular makes the game spread to new players. I.e. it’s popularity cannot be predicted solely from the basis of the design.

Hence “Why is Candy Crush so popular” cannot be answered exclusively as a design question, but the design is still important.

What is a Game redux

This is my fourteenth monthly Patch Wednesday post where I discuss a question about video games that I think is unanswered, unexplored, or not posed yet. I will propose my own tentative ideas and invite comments. 

The series is called Patch Wednesday to mark the sometimes ragtag and improvised character of video game studies.

What is a game?

One of the joys of having been around for a while in game studies is to see certain arguments repeatedly go in and out of fashion. It’s not as much cyclical (since we never quite return to a place we have been before), but rather that old arguments come back, donning new garb and meaning something somewhat different than they used to.

At the very good recent DiGRA conference in Lüneburg, many speakers stated how they were “not interested in definitions”. After initially trying to question that sentiment, I decided to rather note some of the recent history of game definitions. Please pardon the self-indulgence as I return to my own earlier work.

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As you recall, Wittgenstein argued against trying to define games (or rather the German Spiel), saying that we should not look for an essential core, but see the myriad ways in which the word is used, only connected by family resemblances. Or rather: in common interpretations[1], games was just an example for Wittgenstein – what he criticizes is the attempt at looking for definitions in the first place, for any word. So Wittgenstein’s argument is not specific to games at all.

The thing, of course, is that Wittgenstein is not trying very hard to find any commonalities in the activities he is describing (board-games, card-games, ball-games, Olympic games). At the very least, they do seem to be semi-repeatable activities performed by humans…

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And then – certainly there is a general post-structuralist attitude common in the humanities and social sciences today, and which I was trained in myself. So when thinking about video games, it was interesting to try to make game definitions, in part because you are not supposed to!

In my 2013 paper The Game, the Player, the World: Looking for a Heart of Gameness I came up with what I called The Classic Game Model:

A game is a rule-based formal system with a variable and quantifiable outcome, where different outcomes are assigned different values, the player exerts effort in order to influence the outcome, the player feels attached to the outcome, and the consequences of the activity are optional and negotiable.

It also came with an illustration, pointing to the “games” where we tend to disagree about whether or not they are games:

The Classic Game Model

What kind of definition?

I called this a definition, but what does that mean? It does not cover all possible uses for the word “game”, or even a (harder to define) preexisting notion of “game”. Philosopher Anil Gupta distinguishes between different types of definitions, let me mention three candidates[2]:

  • Stipulative: “imparts a meaning to the defined term, and involves no commitment that the assigned meaning agrees with prior uses (if any) of the term”.
  • Descriptive: “like stipulative ones, spell out meaning, but they also aim to be adequate to existing usage.”
  • Explicative: “An explication aims to respect some central uses of a term but is stipulative on others. The explication may be offered as an absolute improvement of an existing, imperfect concept. Or, it may be offered as a “good thing to mean” by the term in a specific context for a particular purpose.”

This explains it better than I could: my game definition is not about covering all existing usages (descriptive), but it is still invested in previous uses (not stipulative).

Hence, my definition is explicative: it is intended as an improvement over an existing concept, but doesn’t aim to replace or supersede existing or future uses. It is rather a definition for the particular purpose of identifying points of contention around games.

An open definition

It’s an explicative definition, but it is also open in two ways:

  • It is a “classic model”: it describes a model that was dominant a particular period in time, and this makes it useful for noticing when our conception of games By now, it seems clear that Sims and Sim City are games, but it wasn’t the case when they came out. Similarly, we can discuss why some people reject Proteus as a game.
  • The definition is open to disagreements about borderline cases (gambling, P&P RPG, open-ended simulations).

Definitions: Limiting or liberating?

As I said, I think we are in a general post-structural epoch wherein it is easy to think of definitions as limiting, or even dangerous. The latter view arguably comes in part from Foucault, usually cited for the argument that categorizations, definitions and labels by themselves are oppressive. For Foucault’s central examples of gender and sexual identity, this is quite convincing of course, but it’s a complex discussion outside my expertise.

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For the definition of games, I think it’s important to note that games, like corporations, just aren’t people. Yet we can still have situations where the games of certain communities are excluded because they don’t fit a particular conception of games (some people feel this is happening with Twine games).

I think we also often gravitate to comparing the definition of art with the definition of game. In a 1956 paper on “The Role of Theory in Aesthetics”[3], Morris Weitz points out that many definitions of art are evaluative, such that it makes no sense to claim that, “This is a work of art and not  (aesthetically)  good”. I.e. the definition of art is often a definition of good art. Compare this to most game definitions, for which it would be perfectly possible to claim that something is a game, but a bad one.[4]

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Having a definition of, say, a particular historical model of games does not force you to use it to prescribe what future “games” should be like. It’s the other way around: by pointing to our unstated expectations, we can identify ways to make something new. I often use this exercise with students: describe your expectations for games, video games, mobile games, free-to-play mobile games. Now try going through the expectations one by one and consider how to break them. Definitions are generative and productive.

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I think the truth is that by putting forth definitions such as this one, it becomes possible to discuss all kinds of important things. We can discuss cultural expectations, change, we can we can point to new ways of making games, we can discuss historical controversies. By discussing definitions, it becomes straightforward to be explicit about conventions and criteria for inclusion/exclusion in something like game festivals. If we don’t talk about these things, we can easily end up maintaining unstated and limiting conceptions of games.

The question is not as much whether to have a definition, but what kind of definition, and what we are going to use the definition for.

Notes

[1] Anat Biletzki and Anat Matar, “Ludwig Wittgenstein,” in The Stanford Encyclopedia of Philosophy, ed. Edward N. Zalta, Spring 2014, 2014, http://plato.stanford.edu/archives/spr2014/entries/wittgenstein/.

  [2] Anil Gupta, “Definitions,” in The Stanford Encyclopedia of Philosophy, ed. Edward N. Zalta, Summer 2015, 2015, http://plato.stanford.edu/archives/sum2015/entries/definitions/.

[3] M. Weitz, “The Role of Theory in Aesthetics,” Journal of Aesthetics and Art Criticism, 1956, 27–35.

[4] The main exception is Sid Meier’s statement that “A game is a series of interesting choices”. This is a definition of a good game.

The Aura of the Video Game Image

This is my thirteenth monthly Patch Wednesday post where I discuss a question about video games that I think is unanswered, unexplored, or not posed yet. I will propose my own tentative ideas and invite comments. 

The series is called Patch Wednesday to mark the sometimes ragtag and improvised character of video game studies.

I recently spoke at the What is an Image conference, April 9-10 2015 at the University of Copenhagen. I had the opportunity to think about what characterizes the on-screen images that we see in video games.

Space Invaders

The first point is that video games do not ship as sets of images, they are rather image generators.

For example, how many possible images can Space Invaders generate? Here is a low ballpark number: each alien can be either alive or dead. With 55 aliens, this is 2^55 possibilities. The ship can be in 200 positions. There can be 2 shots on the screen at a time (at 200 * 200 positions), hence 2^55 * 200 * (200*200) * (200*200)  =11,529,215,046,068,469,760,000,000,000 = 1.15e+28 possible positions (this is not counting UFOs, scores or shelters, and conversely not discounting shot order).

By comparison, there are only 10^22 stars in the universe, and Space Invaders can therefore generate at least a million different images for every star in the universe.

This has a number of implications. Consider how this has played out, especially in the last 10 years.

cod_aw

We have many games like Call of duty: Advanced Warfare, a military shooter promoted on the fact that it is a next-generation game, running on next generation consoles, offering new graphics and game options, only made possible by the new generation of consoles (“HARNESSES THE FIRST THREE-YEAR, ALL NEXT-GEN DEVELOPMENT CYCLE IN FRANCHISE HISTORY.”)

A game like this demonstrates a particular traditional way of evaluating video games, one that comes from the fact that video games are image generators.

In traditional mainstream and AAA advertising and reviews, the image on screen is seen as embodying the presence of the underlying technology. The played game is evaluated for its ability to utilize (say) the PlayStation 4 graphical abilities. With every new console generation, we have then launch games that are criticized because they do not fully utilize the new console’s abilities.

We can compare this to Walter Benjamin’s notion of aura in The Work of Art in the Age of Mechanical Reproduction, where he talks about mechanical reproduction as threatening the sense of authenticity and of the original. For video games it mostly makes no sense to talk of an original game, but with AAA games we may experience a sense of presence of the hardware while playing.

We can see the on-screen image as carrying an aura of underlying computation, of ongoing calculations, shaders, of the hardware. (And it literally comes from that, of course.) This is probably not what Benjamin would think of as an aura, but I think it is being treated as such in the press and in game culture. We can also read promo material and articles emphasizing that a particular screenshot, image, was made in-engine.

In short, modern big-budget video game images are evaluated not just in terms of which pixels are physically on the screen, but according to whether they were generated in real-time, using the game machine hardware.

A game, in this view, is seen as good if it makes the invisible architecture of the game machine visible. This was the dominant way of promoting video games for a while.

Independent Games

But let’s think about the counter-movement that is independent games. (I have written about indie games visuals in more detail here.) Here is the 2010 VVVVVV:

VVVVVV

VVVVVV embodies a common “indie” nostalgia, what I call a representation of a representation, where modern technology is used to emulate older low-tech visual styles. Independent games are sometimes promoted with an idea of going back to the beginnings of video game history, when games were made by one or two people, rather than by the giant 100-million dollar teams of top games these days. (And with VVVVVV there is a specific nostalgia for Spectrum/C64 games such as Manic Miner).

Compare then the 2010 VVVVVV to the actual 1983 Manic Miner:

Manic Miner

Though VVVVVV and Manic Miner are in many ways similar, the low-resolution graphics of Manic Miner were at the time understood to be a technological marvel; a demonstration of hardware abilities, and claiming the type of technological presence I talked about before with AAA games.

This shows how the very same video game images would be evaluated in entirely different ways in 1984 and in 2010. Whereas the 1984 version of a game would be a technological marvel, a contemporary game with identical on-screen pixels would be a revolt against the technology-centric way of evaluating video games.

This is the shift that independent games claim: to move away from the focus on the technology as provider of the images that we are playing with, to a focus on deliberate sampling of historical styles, and by doing so, toward evaluating a game and its images as having a personality that comes from its creator(s), to which we then have a personal connection.

We could then criticize this idea of the independent developer as being quite romantic, but that is another discussion.

Game Research Methods book out (for download)

ETC Press is excited to announce the release of “Game Research Methods: An Overview,” by Petri Lankoski & Staffan Björk, et al.
Games are increasingly becoming the focus for research due to their cultural and economic impact on modern society. However, there are many different types of approaches and methods than can be applied to understanding games or those that play games. This book provides an introduction to various game research methods that are useful to students in all levels of higher education covering both quantitative, qualitative and mixed methods. In addition, approaches using game development for research is described. Each method is described in its own chapter by a researcher with practical experience of applying the method to topic of games. Through this, the book provides an overview of research methods that enable us to better our understanding on games.
For more information, and to purchase or download a copy, visit:

 

Well played volume 4, number 1

For your theoretical pleasure:

ETC Press is excited to announce the release of the first issue of the fourth volume of
Well Played: a journal on video games, value and meaning, co-edited by Sean Duncan and Caro Williams
http://press.etc.cmu.edu/content/volume-4-number-1

PART ONE: DiGRA
Sean Duncan, Guest Editor

Where’s BattleTech in MechWarrior Online? A Case Study in Game Adaptation
Hans-Joachim Backe

One Click at a Time: Playing Porpentine’s howling dogs
Hanli Geyser

Cause No Trouble: The Experience of “Serious Fun” in Papers, Please
Oscar Moralde

Playing for the plot: Blindness, agency, and the appeal of narrative organization in Heavy Rain
Fanny A. Ramirez

Spore’s Playable Procedural Content Generation
Gillian Smith

PART TWO: Games Learning Society

Elder Scrolls Online: How ESO encourages group formation and cooperative play
Michelle Aubrecht, Jeff Kuhn, Justin Eames

Acting in the Light and on Fayth: Ritualized Play in Journey and Final Fantasy X
Kyrie Eleison H. Caldwell

Well Played & Well Watched: Dota 2, Spectatorship, and eSports
Chris Georgen

Magic the Gathering: A Learning Game Designer’s Perspective
Dan Norton

For the Records – Understanding Mental Illness Through Metaphorical Games
Doris C. Rusch

Gaming a Non-Game? A Long Term (Self)-Experiment about FarmVille
Heinrich Söbke

The Stanley Parable
Phil J. Dougherty III

*These essays were part of the Well Played Sessions at GLS 10, the 2014 Games+Learning+Society Conference in Madison, WI, as well as the Well Played Sessions at the 2014 DiGRA conference in Salt Lake City, UT.
http://www.glsconference.org/
http://www.digra.org/